FAQ

Find your answer

How often should I clean my HVAC system?-+

The frequency of cleaning depends on the type of facility and the usage of the HVAC system. In general, it is recommended, if not essential for compliance, to have your system inspected and cleaned at least once a year, but some facilities may require more frequent cleaning, such as those with high volume cooking or those involved in food production.  Very high volume, high grease output (i.e. burger) establishments may require monthly cleaning of key parts, if not all, of their kitchen exhaust system.

What certifications and qualifications do your technicians have?-+

We ensure that all our team members hold the necessary safety certifications and qualifications to perform their job safely and efficiently, to ensure your safety and the ongoing longevity of your systems. Our technicians are extensively trained to work on HVAC systems in commercial and industrial facilities and complete work to the necessary standards (i.e. AS 1851-2012). We have senior staff members trained and certified with the leading International Air Duct Cleaning body (NADCA)

What does the air duct cleaning process involve?-+

Our duct cleaning process involves a thorough inspection of the HVAC system, including the ducts, coils, and filters. We use specialized tools and equipment to remove any contaminants, such as dust, dirt, bacteria, and mold. We also clean the entire system, including the fans, grilles, and diffusers.

Do you provide customized solutions based on the facility’s unique needs?-+

Yes, we offer customized solutions to meet the unique needs of your facilities. Our team of experts will work with you to develop a plan that fits your requirements, and we always ensure 100% compliance with industry standards.

What is the cost of your service?-+

The cost of our services varies depending on the size of the facility, the complexity of the system, and the type of services required. We have deep expertise and scale which allows us to offer cost-competitive prices, often significantly lower than our competitors. We always ensure transparent pricing to ensure that you get the best value for your investment and no surprises.